Client Services
Personalized Support You Can Trust
Modernizing Medicine® has built specialty-specific suites of healthcare IT software to save physicians time and increase productivity, and we feel it’s equally important to ensure that you receive excellent service. Whether EMA® is your first electronic health records (EHR) system or a welcome change from your previous EHR, our implementation team will take the time to understand your specific needs and provide a roadmap to success from onboarding through ongoing support.
Driving Customer Delight
Modernizing Medicine’s client-centric culture means that our team goes above and beyond to help drive the successes of our customers. Don’t take our word for it. External accolades include:
- 2022 Customer Service and Success Department of the Year (Silver) — Globee® Awards
- 2022 Customer Service Department of the Year (Silver) — Stevie® Awards
- 2020 CX-Cellence Award Winner
- 2020 Excellence in Customer Service Awards | Technology of the Year – Business Intelligence Group
- 2019 Customer Service Department of the Year (Bronze) – Best in Biz Awards
Please select from our services below to learn more.
Implementation Models
Data Services
Ongoing Support Services
MIPS Advising
%
client satisfaction
with our support services
(as of July 2019)
specialty physicians
use Modernizing Medicine
(as of July 2019)
