Do More With ModMed BOOST

Billing Administrator Susan Miller describes how her integrated ModMed RCM team handles insurance reimbursements and denials quickly to get claims paid.

Here is a full transcript of the video:

I am Susan Miller. I'm the billing administrator for North Florida Center for Otolaryngology. We have three offices, an Ear, Nose and Throat office, Derm office and facial plastic surgery. RCM and BOOST helped streamline my processes to make my life easier in the billing office. ModMed BOOST handles our insurance side of our business. And with that, they take care of posting our insurance payments. They will get the denials before I even see them. They work the denials quicker with getting information back to the insurance companies to get the claim paid. It helps that they actually work denials quickly, which means, denials aren't just sitting there for days and days. I love my ModMed BOOST client manager I can email her. We have bimonthly meetings over the phone. They actually want you to be comfortable. They have even offered to sit in on a Google Meet with my partners to help explain the end of the month reports that I just couldn't get my doctors to understand. ModMed Boost and our client manager has led us to a better, efficient running office. ModMed streamlines everybody's workflow.